Frequently Asked Questions
Preparing For Your Tour
Luggage Limits and Restrictions
Cargo space on our vans is very limited therefore we must enforce our luggage limiations. Luggage restrictions vary depending on the length of each tour and the support equipment used. You will be provided detailed luggage information with you tour info packet.
What Should I Bring?
Pack light: Most of locations are small cities and towns. For the most part, attire will be very casual, so you can leave the tux and tiara at home! There iwill be access to laundry facilities at most hotels.
Climate: May-June-Sept-Oct, can have cool days and evenings. Bring a warm sweater or light jacket. You may want a long-sleeved cycling jersey and pants. During July & Aug. days can be hot and humid. Make sure you are cycling in cool fabrics, however a light sweater may still be desired at night.
Special Items: Hat, sunscreen, bathing suit, towel, bug spray, rain gear, rain poncho for your bike.
Reservation & Booking
Making a Reservation
All reservations can be made our our website using the "Book Now" button, or from the links provided on the detail page for each tour.
You can read and download a full copy of our Reservation and Cancellation policy.
A $500 per person deposit is charged when booking your reservation. You will be invoiced for the balance in 2 addtional payments. Full payment is due at least 45 days prior to the tour start date.
What is the minimum age to join a tour?
The minimum age to particpate in any tour is 14, however some more advance tours may have a higher age requirment. If a specific tour has a high minimum age requirment it will be posted in the details block. All guest under 18 years of age must be accommpanied by at least 1 parent.
Bikes & Gear
Best Bet Bikes
You can bring your bike or use our rentals for any tour. Here are our recommendations for best type of bike to use for each tour:
Can I bring my own bike?
Of course, but if you bring your own bike you'll need to bring your own gear as well. We recommend bringing a rear trunk to carry stuff like hat, sunscreen, rain gear, etc.
Renting A Bike
You can rent one of our high quality Trek Verves or Genze e-Bike. Check our "Bike & Gear" page for full details & descriptions.
Can I bring my own pedals and/or seat?
You sure can! Thought we cannont guaranty that your seat post will fit our bikes. Please call if you have any questions.
Daily Ride Support
Do you shuttle our luggage?
Yes, luggage is shuttle to your hotel each day.
What does the SAG van provide?
The SAG (support and gear) Van always has cold water and snack. There is also first aid kits, tools, bike pump availabile for your use.
Will you help if I have a bike problem?
Absolutely! We'll do our best to help you work out any mechanical bike issue. If we can't get your issue resolved we'll get your personal bike to the nearest bike shop.
What if I can't ride all the miles on any given day?
Everyone is always welcome to skip a few miles by riding in the SAG van. Use the SAG van to take a break if you are tired, or hot. The van follows along the tour so you'll still see all the highlights, and you can ride as much or as little as you like!
What is Hub & Spoke Tour
With a Hub & Spoke tour, you stay in only 1 or 2 hotels for the entire tour. Each day we pedal off for adventures from the base “HUB”.
What is an On Demand Tour?
With our On Deman tours you can cycle the same awesome itineary as our schedule group tours, but you select the dates you want to do your tour. You'll enjoy the same great support, daily luggage transport, have a dedicated crew member and support van at your service, but you'll cycle self-guided. Most On Demand tours require a minimum of 4 guests.
Do you offer custom itineraries?
We sure do! We can work with your group of 8 or more to create and deliver a cycling adventure specifically for you. Call our office to discuss.